IHH Annual Report 2018

TRUSTED BY PATIENTS AROUND THE REGION Our comprehensive service offerings and talent representing the best in their fields back up our excellent reputation for high quality service. We also recognise that quality output will not happen without quality input. This is why we have continually sought innovative ways to enhance our suite and standards of services. This progressive approach has made us a trusted healthcare provider for local patients and medical travellers. OUTSTANDING CLINICAL OUTCOMES Our steadfast commitment to international clinical governance standards has resulted in excellent outcomes at IHH Healthcare’s business units. Resolute in maintaining this, we have in place the International Clinical Governance Advisory Council (ICGAC) to oversee the effectiveness of our clinical governance. The Council, made up of independent thought leaders, former academics, practicing professionals and management representatives, serves as the advisory body in the areas of patient safety, clinical quality training initiatives, education and related activities. All these serve to strengthen IHH Healthcare’s reputation as a world-class healthcare institution. STRONG LEADERSHIP Successful organisations are steered by visionaries who have the best interests of their stakeholders at heart. IHH Healthcare is led by a dynamic and accomplished team who believe in no less. At the helm, is a team of medical, legal and financial professionals with an excellent track record of hospital management and administration in both public and private healthcare. Under their expertise and strict governance standards, they have grown IHH Healthcare’s footprint to 83 hospitals in 12 countries worldwide. STRATEGIC EXECUTION As a forward-thinking Group, we recognise the need to continually strive for greater success. While our existing hospitals will be placed under expansion plans as and when they are needed, we are already venturing into new markets by establishing new hospitals. IHH Healthcare has identified India and Greater China as two key growth markets with immense potential. The team has planned strategies and projected pipelines to become a major international healthcare player. 4 Key Advisory Members with exceptional achievements in the medical field 10 Highly Valued Professionals in Group Management comprising of specialists in their individual expertise 2 Greenfield Hospital Projects in Greater China total of 800-bed capacity in the project pipeline 20+ Patient Assistance Centres worldwide to refer foreign patients and provide a one-stop seamless patient care experience to our hospitals 3 Group Overview